Practical Employee Relations: Replacing Liability with Credibility

A continuing challenge facing employers in these tough economic times is staying litigation-free. Compliance-based training programs are only a partial solution. As a result of losing more lawsuits than they won after the federal and state EEO laws came into effect, employers adopted compliance-based training programs. This resulted in employers winning more lawsuits than they lost. If you had the best compliance-based program, theoretically you should win all your lawsuits. But you would still have lawsuits because the focus of the program remained on “what not to do.”


*If you would like to bring this course in-house or host this course, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. .

What does "hosting" a course mean? If a company commits to bringing a course on-site to their facility and fill some of the seats at a flat rate, SGA will sell the remainder of the seats to non-members of the company and credit the host company for each seat filled by individuals outside of the company.

Learning Objectives:

Effective enterprise risk management requires moving the focus onto “what to do.” Through lecture and practical exercises, participants will build skill in:

  • Providing a management framework focused on what matters, “attendance - performance - conduct” rather than on what does not, “protected status.”
  • Preventing past events from being used to support future legal claims or attack future employment-related decisions.
  • Strengthening your enterprise risk management program.
  • Identifying and resolving risk management policy and practice issues.
  • Implementing changes in terms of employment with confidence.
  • Securing manager and employee commitment to employer’s objectives.

Competencies Addressed:

  • Staffing
  • Informing
  • Monitoring
  • Supporting Others
  • Motivating and Inspiring
  • Clarifying Roles and Objectives
  • Managing Conflict
  • Monitoring and Controlling Resources


  • Outside attorney intervention and court review of business decisions minimized;
  • Bad publicity and public embarrassment are avoided;
  • Liability is replaced with credibility;
  • Corporate and personal assets are protected.


  • Michael Mirarchi