Tag Archives: Expectations

With the economic challenges, influences of social media and a substantial retiring workforce; exceptional customer service is more important than ever! The SGA WEB SERIES: LEADING A CUSTOMER-FOCUSED ENVIRONMENT has been a great success for 12 utility companies and their subsidiaries. This … Continue reading

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September 17th was kick-off date of the SGA LEADING A CUSTOMER-FOCUSED ENVIRONMENT WEB SERIES and continues through October 8. Expert, Debra Ballard, delivers an engaging and interactive series of presentations focused on coaching, team building, communication and negotiation. Content is designed to introduce … Continue reading

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